Privacy Policy

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Welcome to Project Possible's website. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name
• Address
• Email address
• Phone number
• Date of birth
• Emergency contact details

Health Information:

• Medical history
• Disability details
• Care plans
• Medication details

Usage Data:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Time spent on pages

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and managing our services
• Personalising your experience
• Improving our website and services
• Communicating with you, including responding to your inquiries
• Managing care plans and ensuring appropriate support
• Complying with legal obligations and protecting our rights

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your consent
• To trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep this information confidential
• To comply with legal obligations, enforce our site policies, or protect our or others' rights, property, or safety

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive information
• Secure access controls
• Regular security audits and assessments
• Training for our staff on data protection best practices

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Project Possible

Email: hello@theprojectpossible.com.au

Thank you for trusting Project Possible with your personal information. We are committed to protecting your privacy and ensuring the confidentiality and security of your data.